Privacy Policy

Privacy Statement & Privacy Policy

At Minuteman Press Swindon (“MPS”) we understand the importance of protecting your privacy. This statement is designed to advise you how we use any of the personal information you share with us, via our website, or otherwise. This statement also covers use of your personal information when you are a recipient of any products or services purchased through MPS or any Minuteman Press franchised centres. Your continued use of this or any of our other websites acknowledges your consent to this Privacy Statement & Privacy Policy.

About us:

MPS is part of the largest printing franchise in the world which supplies full service printing, design and marketing facilities in the US, Australia, Canada, South Africa and the UK. MPS is independently owned and operated under licence from Minuteman Press International.

What Personal information we collect:

We collect your personal information when you enter your details on forms on our websites or when you contact us (in writing, by post, email, by posts and messages via our social media platforms, by telephone, or in person at tradeshows or networking events). We also collect your personal information when you are a recipient of services or products purchased through Minuteman Press International affiliated websites.

When you contact us via this website, by completing an enquiry, “contact us” form, or “request a quote” form, we may need to use your personal details to respond to your query or handle your sales enquiry. The details may include your name, address, landline telephone/mobile number, and/or email. In the case of an enquiry on behalf of a company we may collect your company’s name, your position; company address, company email address, and company telephone number.

MPS collects your personal information:

• directly from you when you complete a form on our website, or select the option to receive news, information and promotional marketing from us;
• from third parties who use our products and services;
• from third parties who hold and supply marketing lists for sale or otherwise in the public domain
• from third parties when we undertake a payment authorisation or when undertaking an identity check
• when you purchase a product or service which we provide together with third party businesses and the information is collected by the third-party business

How long we keep your personal information:

We use your personal information only to send you the information you have requested from us. Unless you purchase a service or product from a MPS or you
indicated a desire to receive news or promotional information, your personal information will be deleted from our systems seven years after your enquiry.

Why we collect your personal information:

• to fulfil your order and provide you with products and services that you may purchase or request from us
• to check your identity to protect security and prevent fraud, when you use our services
• to improve and develop our services
• to meet our legal obligations

Storage of payment card information:

For purchases made online via our websites, we do not hold any bank payment card information. For purchases made directly within the MPS centre, bank payment card information will be held by the payment provider selected. MPS will advise you of the nominated payment provider upon request.

Sharing your personal information with third parties:

Your personal information is only used by MPS for the purposes previously described above. We share your personal information with select third party business partners only where it is necessary to do so, for the purpose of providing the service or product you have enquired about or purchased.

We may share your personal information with certain authorities, including law enforcement agencies, credit bureaus, fraud prevention agencies and select other entities, for:

• prevention and detection of crime,
• the prevention of fraud against MPS, Minuteman Press International, third parties or customers,
• to prevent money laundering,
• for identity verification, or
• for the purpose of legal proceedings

We do not sell your personal information to any other third party, for any reason whatsoever. We do not use automated call services however we may record telephone calls for training, or other purposes.

In cases where your personal information has been provided to a third party as part of provision of a service or product purchased, we do not give authority for them to contact you directly, however you may need to contact the third party directly in relation to their continued use of your personal information.
Security of your personal information:

MPS is committed to keeping your personal information secure. All personal information collected via our website is stored on a secure server to protect it from being accessed or used inappropriately.

Accuracy of your personal information:

MPS will ensure that your personal information is kept accurate and up to date as far as is reasonably possible. We encourage you to advise us of any changes to your information. Where you have opted-in to receive news, periodic offers, or promotional email marketing, we will use only relevant personal information to contact you.

Promotional email marketing:

Where you have indicated your preference to receive news, periodic offers, or promotional email marketing, by checking the box on our web forms we will use only relevant personal information to contact you. We may communicate with you by email, post, telephone, text messaging and/or social media posts and messaging where you have provided consent to do so.

If you do not wish to receive promotional marketing emails from MPS, please use the unsubscribe feature on any promotional email, or send an email stating “please unsubscribe me” in the subject line or use our “contact us” form to request that your contact details be removed from our database. Please note we will only retain your personal information where our legal or regulatory obligations require us to do so.

How to obtain a copy of your personal information:

If you would like to obtain details of your personal information held in our database and/or in hard copy, please contact us directly. We will require certain details to be able to locate your personal information which may include the dates and details of centre visits, website visits, emails and the services or products you have received.

Transferring personal information outside of the UK:

MPS may need to transfer your personal information to third parties located outside the UK. If so, we will ensure that the personal information is protected to a level which meets the requirements of UK law.

Data Controller:

MPS is the data controller of website domains www.minutemanswindon.com and www.minutemanswindon.co.uk. Minuteman Press International is the data controller responsible for www.minutemanpress.co.uk/print-shop/swindon .

Third party websites:

Our website, emails and social media pages may contain links to websites operated by third parties. MPS and Minuteman Press International are not responsible for privacy statements, notices, policies, services offered, or other site content displayed on third party websites.

Cookies Policy:

Our Cookies Policy for the www.minutemanpress.co.uk website can be found here: Cookie Policy

Changes to our Privacy Statement & and Privacy Policy:

We review this Privacy Statement & Privacy Policy on a regular basis and will display the current version on this webpage. The last update was: 24 May 2018.

How to contact us:

If you have any questions about this Privacy Statement & Privacy Policy or how MPS or Minuteman Press International is using your personal information, please contact us here:

Minuteman Press Swindon
Ground Floor, Newport House
19 – 21 Newport Street
Swindon
SN1 3DX
Email: gdpr@minutemanswindon.com
Telephone: +44 (0) 1793 076009
Company number: 8488675
or
Minuteman Press International, Inc.9 Lake End Court, Taplow, Maidenhead, SL6 0JQ  Email:info@mpihq.com Telephone: +44 (0) 1442 257989 UK Establishment number: BR012751